PRIVACY POLICY
Last Updated: September 26, 2025
1. INTRODUCTION
This Privacy Policy ("Policy") describes how JET Tech ("we", "us", "our", "Company") operated by Қазез Арслан Ерікұлы (Individual Entrepreneur), located at г. Алматы, Медеуский район, пр. Назарбаева 269А, Казахстан, collects, uses, and shares information about you when you use our mobile application (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Policy.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect the following types of personal information:

Account Information: Name, email address, phone number, date of birth
Identity Verification: Government-issued ID (for compliance with financial regulations)
Financial Information: Bank account details, transaction history, payment information
Contact Information: Mailing address, billing address
Communication Preferences: Push notification settings, email preferences

2.2 Automatically Collected Information

Device Information: Device type, operating system, unique device identifiers, device tokens for push notifications
Usage Data: App features used, time spent, interaction patterns
Location Data: GPS location (only with your explicit permission)
Log Data: IP address, browser type, pages visited, time and date of visit

2.3 Information from Third Parties

Payment Processors: Transaction confirmations and payment status
Identity Verification Services: Verification results
Banking Partners: Account verification information

3. HOW WE USE YOUR INFORMATION
We use collected information to:

Provide, maintain, and improve our Service
Process transactions and send transaction notifications
Send push notifications about important account activities, security alerts, and service updates
Verify your identity in compliance with anti-money laundering (AML) and know your customer (KYC) requirements
Communicate with you about updates, security alerts, and support messages
Send promotional messages and offers (only with your consent)
Detect, prevent, and address fraud and security issues
Comply with legal obligations and regulatory requirements
Analyze usage patterns to improve user experience

4. LEGAL BASIS FOR PROCESSING (GDPR)
We process your personal information based on:

Consent: When you have given clear consent
Contract: To fulfill our contractual obligations to you
Legal Obligations: To comply with laws and regulations
Legitimate Interests: For business purposes that don't override your rights

5. DATA SHARING AND DISCLOSURE
We may share your information with:

Service Providers: Third parties that help us operate our Service
Financial Partners: Banks and payment processors to facilitate transactions
Legal Authorities: When required by law or court order
Business Transfers: In case of merger, acquisition, or sale of assets
With Your Consent: When you explicitly agree to sharing

We DO NOT sell your personal information to third parties.
6. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection
Incident response procedures

7. DATA RETENTION
We retain your personal information for as long as necessary to:

Provide you with our Service
Comply with legal obligations
Resolve disputes and enforce agreements
Meet regulatory requirements (typically 5 years for financial records)

8. YOUR RIGHTS
Depending on your location, you may have the following rights:

Access: Request a copy of your personal information
Rectification: Correct inaccurate or incomplete data
Deletion: Request deletion of your personal information
Portability: Receive your data in a portable format
Objection: Object to certain processing activities
Restriction: Request limited processing of your data
Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at: [email protected]
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than Kazakhstan. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
10. CHILDREN'S PRIVACY
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
11. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to:

Maintain your session
Remember your preferences
Analyze usage patterns
Enhance security

You can control cookies through your device settings.
12. PUSH NOTIFICATIONS
12.1 Types of Notifications
We may send you push notifications for:

Transaction Alerts: Confirmations, failed transactions, suspicious activity
Security Notifications: Login attempts, password changes, device changes
Account Updates: Verification status, limit changes, important announcements
Service Messages: Maintenance schedules, new features, policy updates
Marketing Communications: Special offers, promotions (only with your consent)

12.2 Managing Notifications
You can manage push notifications by:

Adjusting notification preferences in the app settings
Disabling specific notification categories
Turning off all notifications through your device settings
Unsubscribing from marketing notifications at any time

12.3 Required Notifications
Some notifications related to security and legal compliance cannot be disabled while you maintain an active account.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the new Policy in the app
Sending you an email notification
Displaying an in-app notification

14. CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy, please contact us:
Қазез Арслан Ерікұлы
Address: г. Алматы, Медеуский район, пр. Назарбаева 269А, Казахстан
Email: [email protected]
15. SUPERVISORY AUTHORITY
For data protection matters, you may also contact the relevant supervisory authority in Kazakhstan:
Committee for the Protection of Personal Data
Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan

For California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, opt-out, and non-discrimination.
For EU/EEA Residents (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR).

This Privacy Policy is effective as of September 26, 2025 and will remain in effect except with respect to any changes in its provisions in the future.